Notice
March 14, 2011
Information of the effect of "The 2011 off the Pacific coast of Tohoku Earthquake" in Japan
Our Customers
We are greatly thank you for using our e-Parcel secure data delivery service.
A massive earthquake of magnitude of 9.0 occurred Friday 11 March, off the Pacific coast of the northeastern part of the Japanese main land (Tohoku Region), causing devastating damages.
However, The e-Parcel secure data delivery service is unaffectedly working as usual. This earthquake has NOT made any impact to the e-Parcel service for now.
We will continue to strengthen information gathering and move quickly to protect the
e-Parcel service.
We will appreciate your understanding and cooperation. Thank you.
e-Parcel Customer Support
| Scope of Support | We offer the customer support services that respond to the technical inquiries, troubleshooting and all sorts of requests about e-Parcel service. Our customer support in English is available by e-mail. |
|---|---|
| Business Hours | 9:00 - 17:00JST Mon - Fri (Closed on Sat, Sun and National holidays) We are afraid that the inquiries outside of our business hours will be replied on the next business day, and the inquiries congestion may cause not to be replied promptly despite 24-hour reception for the inquiries. |
| Contact Address | To request the customer support services,
please email us with your e-Parcel ID (User ID) specified.  support@e-parcel.co.jp
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